Terms and Conditions

Last Updated: 07 April 2026

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Customer", "you", or "your") and SC EGGNITA STUDIO SRL, a company incorporated and registered in Romania under CUI 35194449, with its registered office at Str. SALCAMULUI 30, Et:2, Cluj-Napoca, jud. Cluj, Romania ("Eggnita Studio", "Company", "we", "us", or "our").

By accessing or using the Adapto CMS platform ("Service", "Platform"), available at https://adaptocms.com, https://app.adaptocms.com, and any other subdomains operated by us, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, you must not access or use the Service.

1. Definitions

"Account" means the account created by the Customer to access the Service.
"API" means the application programming interface provided by the Service to enable programmatic access to Customer Content and Platform functionality.
"Content" or "Customer Content" means all data, text, media files, documents, and other materials uploaded, stored, transmitted, or processed through the Service by the Customer or its authorized users.
"Documentation" means the technical documentation, API references, and user guides made available at https://adaptocms.com/docs.
"Intellectual Property Rights" means all patents, copyrights, trademarks, trade secrets, database rights, design rights, and any other intellectual property rights, whether registered or unregistered.
"Personal Data" has the meaning given in the General Data Protection Regulation (EU) 2016/679 ("GDPR").
"Service Level" or "Plan" means the pricing tier selected by the Customer, as described in Section 5.
"Subscription Period" means the period for which the Customer has subscribed to a paid Plan, either monthly or annually.
"Users" means individuals authorized by the Customer to access and use the Service under the Customer's Account.

2. Eligibility

2.1. You must be at least 16 years of age to use this Service. By using the Service, you represent and warrant that you meet this age requirement.

2.2. If you are using the Service on behalf of an organization, you represent and warrant that you are authorized to accept these Terms on behalf of that organization and that the organization agrees to be bound by these Terms.

2.3. The Service may be used for both personal and commercial purposes. It is designed for developers, agencies, organizations, and individual users alike.

3. Account Registration and Security

3.1. To use the Service, you must create an Account by providing accurate, current, and complete information. You agree to update your Account information promptly to keep it accurate.

3.2. You are responsible for maintaining the confidentiality of your Account credentials, including your API keys. You must not share your credentials with any unauthorized third party.

3.3. You are responsible for all activities that occur under your Account, whether or not authorized by you. You must notify us immediately at contact@adaptocms.com if you become aware of any unauthorized use of your Account.

3.4. We reserve the right to suspend or terminate any Account that we reasonably believe has been compromised, is being used in violation of these Terms, or poses a security risk to the Service or other customers.

3.5. You must not create multiple free-tier Accounts to circumvent usage limits. We reserve the right to merge or terminate Accounts created in violation of this provision.

4. Service Description

4.1. Adapto CMS is a headless content management system that provides:

A content management interface for creating, editing, and managing structured content
A public REST API for content delivery
Media asset management with a bundled Content Delivery Network (CDN)
Multi-language content support
User and role management

4.2. All features are included at every pricing tier. The distinction between Plans is based solely on usage limits (number of records, API calls, and bandwidth), not feature availability.

4.3. We reserve the right to modify, update, or discontinue features of the Service at any time. For material changes that reduce functionality, we will provide at least 30 days' notice via email to the address associated with your Account.

4.4. The Service is provided on an "as available" basis. While we strive for high availability, we do not guarantee uninterrupted access. Scheduled maintenance windows will be communicated in advance where practicable.

5. Plans and Usage Limits

5.1. The following Plans are available:

Plan	Monthly Price	Records	API Calls/month	Bandwidth/month
Free Evaluation	USD 0	500	5,000	2 GB
Hobby	USD 29	10,000	150,000	50 GB
Startup	USD 69	50,000	300,000	100 GB
Scale	USD 249	300,000	500,000	300 GB
Professional	USD 449	750,000	1,500,000	1,024 GB

5.2. Annual billing is available and is priced at 10 months of the monthly rate, effectively giving subscribers 2 months free. The annual amount is billed as a single upfront payment covering the 12-month Subscription Period.

5.3. Prices are listed exclusive of VAT. Applicable VAT or other taxes will be added to invoices in accordance with Romanian and EU tax law.

5.4. We reserve the right to change pricing with at least 30 days' prior written notice. Price changes will not affect the current Subscription Period for annual subscribers. Monthly subscribers will be subject to the new pricing from the next billing cycle following the notice period.

5.5. If your usage exceeds the limits of your Plan, we will notify you and provide a reasonable grace period (not less than 7 days) to either upgrade your Plan or reduce usage. If you take no action, we may restrict API access to within the limits of your current Plan. We will not delete your Content due to usage limit overages.

6. Payments and Billing

6.1. All payments are processed through Stripe, Inc. ("Stripe"), a PCI DSS Level 1 certified payment processor. By subscribing to a paid Plan, you agree to Stripe's terms of service (https://stripe.com/legal) to the extent they apply to you as a payer.

6.2. We do not store your credit card details on our servers. Payment information is handled entirely by Stripe in accordance with the Payment Card Industry Data Security Standard (PCI DSS).

6.3. For monthly Plans, billing occurs on the same day of each month as your initial subscription date. For annual Plans, billing occurs once at the start of each 12-month Subscription Period.

Right of Withdrawal (EU Consumer Rights Directive)

6.4. In accordance with Directive 2011/83/EU (the Consumer Rights Directive), if you are a consumer within the European Economic Area, you have the right to withdraw from a paid subscription within 15 calendar days of the date of purchase ("Withdrawal Period"), without providing any reason.

6.5. To exercise your right of withdrawal, you must notify us by email at contact@adaptocms.com with a clear statement of your decision to withdraw (e.g., "I wish to withdraw from my subscription"). You may use the subject line "Refund Request" for faster processing. Your withdrawal is effective from the date the email is sent.

6.6. Waiver of withdrawal right upon immediate use. By subscribing to a paid Plan, you acknowledge and expressly consent that the Service is made available to you immediately upon subscription. If you begin using the Service (including making API calls, creating content, or accessing the dashboard beyond initial account setup) during the Withdrawal Period, you acknowledge that you lose your right of withdrawal in accordance with Article 16(a) of Directive 2011/83/EU. In such cases, Section 6.7 applies.

6.7. Refund calculations:

(a) Full refund. If you withdraw within the 15-day Withdrawal Period and have not used the Service beyond initial account setup, you are entitled to a full refund of the subscription fee paid.
(b) Pro-rata refund. If you withdraw within the 15-day Withdrawal Period and have used the Service during that period, we may deduct an amount proportional to the Service provided up to the point of withdrawal, calculated on the basis of the total price of the subscription. The remaining balance will be refunded.
(c) No refund after Withdrawal Period. After the 15-day Withdrawal Period has expired, fees are non-refundable for the remainder of the current billing cycle, except as specified in Section 6.8.

6.8. Additional refund entitlements. Notwithstanding Section 6.7(c), you are entitled to a pro-rata refund in the following circumstances:

(a) If we materially breach these Terms and fail to remedy the breach within 30 days of written notice.
(b) If we discontinue the Service entirely.
(c) If you are entitled to a refund under mandatory consumer protection laws applicable in your jurisdiction that cannot be overridden by contract.

6.9. Refund processing. All refunds will be issued to the original payment method via Stripe within 14 days of our acknowledgment of your refund request. We will confirm receipt of your request and the refund amount by email.

6.10. How to request a refund. All refund requests must be submitted by email to contact@adaptocms.com. Include your account email address, the date of purchase, and the plan name. We will respond to all refund requests within 5 business days.

6.11. Failed payments will be retried according to Stripe's retry schedule. After 3 consecutive failed payment attempts, your Account may be downgraded to the Free Plan. You will receive email notification before any downgrade occurs.

6.12. You are responsible for any applicable taxes, duties, or levies imposed by your local jurisdiction, except for taxes based on our net income.

7. Free Plan

7.1. The Free Plan is provided at no cost and includes the same features as paid Plans, subject to the usage limits specified in Section 5.1.

7.2. The Free Plan is provided without any service level commitment. We may modify, limit, or discontinue the Free Plan at any time with 30 days' notice.

7.3. Free Plan Accounts that remain inactive (no API calls, no login activity) for more than 12 consecutive months may be flagged for deletion. We will send a notification to the registered email address at least 30 days before deletion, providing an opportunity to reactivate.

7.4. We will not delete Customer Content from active Free Plan Accounts solely because the Customer has not upgraded to a paid Plan.

8. Customer Content and Data

8.1. Ownership. You retain all rights, title, and interest in your Customer Content. These Terms do not grant us any ownership rights in your Content.

8.2. License to Us. You grant us a limited, non-exclusive, worldwide license to host, store, transfer, display, process, and use your Customer Content solely for the purpose of providing and improving the Service. This license terminates when your Customer Content is deleted from the Service.

8.3. Responsibility. You are solely responsible for:

The legality, accuracy, and appropriateness of your Customer Content
Ensuring you have all necessary rights and permissions to upload Content to the Service
Compliance with applicable laws regarding the Content, including data protection laws when Content contains Personal Data
Maintaining independent backups of your Content

8.4. Prohibited Content. You must not upload, store, or transmit through the Service any Content that:

(a) Infringes any third party's Intellectual Property Rights
(b) Violates any applicable law or regulation
(c) Contains malware, viruses, or malicious code
(d) Contains material that exploits minors
(e) Constitutes unsolicited mass communications (spam)
(f) Violates export control or sanctions regulations

8.5. Content Removal. We reserve the right to remove or disable access to Customer Content that we reasonably believe violates these Terms or applicable law, after providing notice where practicable.

8.6. Data Export. You may export your Customer Content at any time through the API. Upon Account termination, we will make your Content available for export for a period of 30 days, after which it may be permanently deleted.

9. Intellectual Property

9.1. The Service, including its software, design, documentation, trademarks, logos, and all related Intellectual Property Rights, is and remains the exclusive property of Eggnita Studio SRL.

9.2. These Terms do not grant you any right to use our trademarks, logos, or brand elements except as necessary to identify your use of the Service (e.g., "Powered by Adapto CMS").

9.3. We welcome feedback and suggestions regarding the Service. You agree that any feedback you provide may be used by us without restriction or obligation to you.

9.4. Nothing in these Terms transfers ownership of any Intellectual Property Rights from either party to the other.

10. API Usage

10.1. Access to the API is governed by these Terms and the Documentation. API keys are confidential and must not be exposed in client-side code, public repositories, or any publicly accessible location.

10.2. You must not:

(a) Exceed the API call limits of your Plan through automated means designed to circumvent rate limits
(b) Use the API in a manner that degrades the Service for other customers
(c) Reverse engineer, decompile, or attempt to extract the source code of the Service through the API
(d) Resell or redistribute API access without our prior written consent
(e) Use the API to build a competing content management system

10.3. We reserve the right to rate-limit or suspend API access if we detect abusive usage patterns, after providing notice where practicable.

11. Acceptable Use

11.1. You agree not to:

(a) Use the Service for any unlawful purpose or in violation of any applicable laws
(b) Attempt to gain unauthorized access to the Service, other Accounts, or the underlying infrastructure
(c) Interfere with or disrupt the integrity or performance of the Service
(d) Use the Service to transmit harmful code, malware, or conduct denial-of-service attacks
(e) Scrape, crawl, or index the Service for purposes unrelated to your authorized use
(f) Use the Service in any way that could damage, disable, overburden, or impair our infrastructure
(g) Circumvent any technical limitations or restrictions of your Plan
(h) Use the Service to process sensitive personal data categories (as defined in GDPR Article 9) unless you have obtained our prior written consent and executed a supplementary data processing agreement

11.2. Violation of this Section may result in immediate suspension or termination of your Account without prior notice if the violation poses an imminent threat to the Service, its infrastructure, or other customers.

12. Data Processing and GDPR

12.1. To the extent that Customer Content contains Personal Data, we act as a Data Processor on behalf of the Customer, who acts as the Data Controller, within the meaning of the GDPR.

12.2. We process Personal Data only on your documented instructions, as described in our Privacy Policy and any Data Processing Agreement ("DPA") executed between the parties.

12.3. Upon request, we will enter into a DPA that complies with Article 28 of the GDPR, covering:

The subject matter and duration of processing
The nature and purpose of processing
The types of Personal Data processed
The categories of data subjects
The obligations and rights of the Controller
Sub-processor management
Data breach notification procedures
Data transfer mechanisms for any transfers outside the EEA

12.4. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, in accordance with Article 32 of the GDPR.

12.5. Our primary data processing infrastructure is located within the European Economic Area (EEA). Any transfers of Personal Data outside the EEA will be conducted in compliance with Chapter V of the GDPR, using appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

12.6. In the event of a Personal Data breach affecting Customer Content, we will notify you without undue delay and in any event within 72 hours of becoming aware of the breach, providing sufficient information to enable you to fulfill your own notification obligations under the GDPR.

13. Third-Party Services

13.1. The Service integrates with or relies on the following third-party services:

Provider	Purpose	Data Processed
Stripe, Inc.	Payment processing	Payment information, billing details
PostHog (EU instance)	Product analytics across the marketing site (adaptocms.com) and the application (app.adaptocms.com)	Anonymized usage data, session data
Usercentrics A/S (Cookiebot)	Cookie consent management across the marketing site (adaptocms.com) and the application (app.adaptocms.com)	Anonymized consent records
Meta Platforms Ireland Ltd.	Marketing & conversion tracking via Meta Pixel across the marketing site (adaptocms.com) and the application (app.adaptocms.com)	Page views, standard events, browser/device info, IP, pseudonymous Meta identifier

13.2. Additional third-party integrations may be added. We will update this Section and our Privacy Policy accordingly. Material changes to sub-processors will be communicated with at least 30 days' notice, during which you may object.

13.3. We are not responsible for the practices, terms, or privacy policies of third-party services. Your use of any third-party service is at your own risk and governed by the terms of that service.

14. Warranty Disclaimer

14.1. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

14.2. WE DO NOT WARRANT THAT:

(a) The Service will be uninterrupted, error-free, or secure
(b) Any defects will be corrected within a specific timeframe
(c) The Service will meet your specific requirements
(d) The results obtained from using the Service will be accurate or reliable

14.3. No advice or information obtained from us or through the Service shall create any warranty not expressly stated in these Terms.

14.4. This Section does not exclude or limit any warranties that cannot be excluded or limited under applicable EU or Romanian law.

15. Limitation of Liability

15.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EGGNITA STUDIO SRL, ITS DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR:

(a) Any indirect, incidental, special, consequential, or punitive damages
(b) Any loss of profits, revenue, data, business opportunities, or goodwill
(c) Any damages arising from your use of or inability to use the Service
(d) Any damages arising from unauthorized access to or alteration of your Content
(e) Any damages arising from third-party services or content

15.2. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

15.3. For Free Plan users, our total aggregate liability shall not exceed EUR 50.

15.4. The limitations in this Section apply regardless of the theory of liability (whether in contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

15.5. Nothing in these Terms shall limit or exclude liability for:

(a) Death or personal injury caused by negligence
(b) Fraud or fraudulent misrepresentation
(c) Any liability that cannot be limited or excluded under applicable EU or Romanian law
(d) Wilful misconduct or gross negligence

16. Indemnification

16.1. You agree to indemnify, defend, and hold harmless Eggnita Studio SRL and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

(a) Your use of the Service in violation of these Terms
(b) Your Customer Content, including any claim that your Content infringes a third party's rights
(c) Your violation of any applicable law or regulation
(d) Your negligence or wilful misconduct

16.2. We will promptly notify you of any such claim and provide reasonable cooperation in the defense of the claim at your expense. We reserve the right to participate in the defense with our own counsel at our expense.

17. Term and Termination

17.1. Term. These Terms are effective from the date you first access or use the Service and continue until terminated by either party.

17.2. Termination by Customer. You may terminate your Account at any time through your Account settings or by contacting us at contact@adaptocms.com. For paid Plans:

Monthly Plans terminate at the end of the current billing cycle
Annual Plans terminate at the end of the current Subscription Period
No pro-rata refunds are provided for early termination of the current period, except as specified in Sections 6.4-6.8

17.3. Termination by Us. We may terminate or suspend your Account:

(a) With 30 days' written notice for any reason or no reason
(b) Immediately if you materially breach these Terms and fail to cure the breach within 14 days of written notice
(c) Immediately and without notice if you breach Section 8.4 (Prohibited Content) or Section 11 (Acceptable Use) in a manner that poses an imminent threat to the Service, its infrastructure, or other customers

17.4. Effect of Termination.

Upon termination, your right to access the Service ceases immediately (subject to the data export period in Section 8.6)
We will retain your Customer Content for 30 days after termination to allow data export
After the 30-day retention period, we will permanently delete your Customer Content, unless retention is required by law
Sections that by their nature should survive termination shall survive, including but not limited to: Sections 8.1, 9, 14, 15, 16, 18, 19, and 20

18. Governing Law and Jurisdiction

18.1. These Terms shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict of law provisions, and where applicable, the laws of the European Union.

18.2. Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the competent courts of Cluj-Napoca, Romania.

18.3. Notwithstanding the foregoing, if you are a consumer within the meaning of EU consumer protection law, you may also bring proceedings in the courts of your country of residence, and you may benefit from any mandatory consumer protection provisions of the law of your country of residence.

18.4. Nothing in these Terms affects your rights as a consumer under mandatory EU law, including the right to use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

19. Dispute Resolution

19.1. Before initiating any formal proceedings, the parties agree to attempt to resolve disputes through good-faith negotiation. The complaining party shall send a written description of the dispute to the other party. The parties shall have 30 days from receipt of such notice to attempt to resolve the dispute informally.

19.2. If the dispute is not resolved within the 30-day negotiation period, either party may proceed with formal legal proceedings as described in Section 18.

20. General Provisions

20.1. Entire Agreement. These Terms, together with the Privacy Policy and any DPA, constitute the entire agreement between you and Eggnita Studio SRL regarding the Service and supersede all prior agreements, representations, and understandings.

20.2. Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely achieves the original economic and legal intent.

20.3. Waiver. No waiver of any provision of these Terms shall be effective unless in writing and signed by the waiving party. Failure to enforce any right or provision shall not constitute a waiver of that right or provision.

20.4. Assignment. You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, provided the assignee agrees to be bound by these Terms. Any attempted assignment in violation of this Section is void.

20.5. Force Majeure. Neither party shall be liable for any delay or failure to perform obligations under these Terms caused by events beyond its reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, power failures, internet disruptions, or third-party service outages. The affected party must provide prompt notice and use reasonable efforts to mitigate the impact.

20.6. Notices. Notices under these Terms shall be sent:

To us: contact@adaptocms.com or by post to SC EGGNITA STUDIO SRL, Str. SALCAMULUI 30, Et:2, Cluj-Napoca, jud. Cluj, Romania
To you: the email address associated with your Account

Email notices are deemed received on the day sent if sent on a business day, or on the next business day.

20.7. Independent Contractors. The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, or employment relationship.

20.8. Third-Party Rights. These Terms do not confer any rights on any third party. No person who is not a party to these Terms may enforce any of its provisions.

20.9. Language. These Terms are drafted in English. If translated into another language for convenience, the English version shall prevail in case of conflict.

21. Changes to These Terms

21.1. We may modify these Terms at any time. Material changes will be communicated via:

Email notification to the address associated with your Account
A prominent notice on the Service

21.2. Changes become effective 30 days after notification, unless a longer period is required by law. Continued use of the Service after the effective date constitutes acceptance of the modified Terms.

21.3. If you do not agree to the modified Terms, you must stop using the Service and terminate your Account before the effective date. For annual subscribers, if a material change adversely affects your rights, you may terminate your Subscription Period early and receive a pro-rata refund for the unused portion, in accordance with Section 6.8.

22. Contact Information

If you have questions about these Terms, please contact us:

SC EGGNITA STUDIO SRL Str. SALCAMULUI 30, Et:2 Cluj-Napoca, jud. Cluj, Romania CUI: 35194449

Email: contact@adaptocms.com Website: https://adaptocms.com